Curious to know everyone’s experience because with what I’ve seen , unless it’s black and white they cannot handle what’s being sent to them and yet nobody higher seems to huge a cr-p. Yet all the cleanup falls on everyone here in the states .
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The iNautix staff are employees are just as screwed as any other employee.
@2och, don't forget disastrous Wipro.
And I'm pretty sure Suresh used BK to pass business to iNautix and make a bundle.
How many have we been through… Infosys, Cognizant, Suresh’s pet iNautix, Tata, I’m forgetting a few I'm sure. Even if they were all great, and they weren’t, you lose a lot of knowledge when a team that finally is providing some level of value is rolled off for the next vendor. And most of the time we don’t get access to their work although the door is wide open to see and learn from ours. Who even makes these decisions?
It’s not a stretch to feel that BNYM’s problems are a direct result of hiring offshore and middle management. Observation based on 25 + years working here
If they create problems, don't fix it at domestic level. Let the decision makers who hired them over you take the heat for these mistakes. Your fixing their mistakes only covers up their bad decision-making and encourages more of your own jobs to get exported. This economy is heading south and we need to switch to survival mode. Might not hurt to consider forming a Union.
My thoughts which are obviously generalizations:
- They are usually pretty dedicated but tend to be out more for illnesses and other matters.
- They are pretty good at following instructions but are pretty bad if anything varies from the norm.
- They seem to be pretty nice and it takes quite a bit for them to lose their cool.
- Many don't have internet access at home or it's unreliable.
- They don't seem to be able to apply knowledge to similar situations.
- There is quite a bit of management overhead stateside which cuts into any cost savings.
- The IT people seem to lack fundamentals that we learned early in our IT education.
- They sure seem to like to hire others from India.
- They seem to jump ship more often than onshore employees.
They send the jobs there and then lay off people here after we do all the work training them and writing up procedures for them.
Short term savings for longer term problems.