How many customer meetings are you on each week?
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Anyone else?
@1iyl+1eXgEVGR - I agree. If Mearki is so easy and simple, why do we need a TSA/PSS team to sell it?
As an AM I have 0-1 customer meetings a week. I make my SE handle them while I am golfing with the partner and PSS, celebrating that we will all be getting rich off of the SEs work.
@1cwm+1eXgEVGR Meraki isn’t exactly setting the world on fire
The reason Meraki isn't integrated is everything is working well, and they don't want Cisco to F it up. Contrast with Viptela that was fully Cisco integrated both business and product set.
How many customer meetings do our AMs/PSSs have each week? SAs? BSAs? What about CX roles we have added? What about all the hyperspecialists? (Please tell me why we need that my AppD specialists considering the revenue or the army of Meraki PSS/TSAs (especially when it's the easy product to sell/adopt).
Time to clean this sh-t up. Yet, it's nearly impossible to have consistent metrics when we don't insist on commons systems and tools. Nearly a decade after acquisition, Meraki still has their own SFDC instance, goaling system (this is why Meraki is not adopting iACV), and separate leadership chains.
This is one of the big problems in Cisco.. no real data so we have no real plan. It's all who puts together the best powerpoint and/or plays the best politics.
And, then, when layoffs come around, people wonder why it's so random as to which teams are impacted or it's just peanut butter spread to everyone with no strategic plan.
2-4. It’s baaaaaaad.
Not participating in pooling in security.
@bea+1eXgEVGR what do you mean “in enterprise”? TSAs are pooled across all segments.
The meeting time is the smallest commitment. Don’t forget all the prep and follow up from those meetings.
Is 10 hours a week a lot? I don't want to overdue it and cause too much stress.
@bea+1eXgEVGR are they mostly one and dones or for ongoing projects? How many active deals at once?
Typically 5-10 per week in enterprise.
Very interested to hear responses.