Medallia specializes in reducing bonus payouts with their customer service systems. CVS specifically wanted them to sc--w you over.
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They sale customer and employee experience softwares but they are the coldest people when they want to get rid of u ... not a great experience... people are just a number no matter what ...stay away from them
It’s December time to sc--w you out of whatever little bit of bonus you have coming its simply called “cvs math” anything less than a 10 and your team sucks.