Called and was told I had to troubleshoot on the phone. Said I would pay the $100 for a tech to come. On the phone for 45min. And I hung up. W T F.. canceling tomorrow.
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Remember all the hoopla years ago when de la Vega announced Digital Life?
I remember they had sales people who would accost you when you tried to go to the company cafeteria. All I wanted was to spend an hour buying overpriced food and not thinking about the latest corporate nonsense, and then T went and mounted a watering ho-e attack. The sales people would intercept you and try to push DL on you like they were telling you about Jesus. Friend, please.
I started bringing my lunch and eating it outside. Good riddance.
If you still want DL, I would convert to Brinks - same cost and they install some new equipment for free. Much better app and response time. Cameras are good too. DL will be going away in the near future anyways.
Remember all the hoopla years ago when de la Vega announced Digital Life? Yet another in the long list of Ratty's failures. Sure, one of his smaller sc--w up. Not in the realm of $10 of billions like so many others.
Ratty is the executive of the Century. NOT!
Call Brinks....
There are no repair technicians for Digital Life. Contractors install it, after that Uverse technicians are sent out for repairs. However, Uverse technicians have no actual training on digital life and have to use their general knowledge to try to fix it. Good luck if you get one of the d-mber or lazier techs.
Find yourself a company that is better managed and appreciates its customers.