The workplace has become unbearable. GMs are quitting and not a single SM wants to get promoted just to get treated like garbage. We are pushed to not do upgrades if they don’t have VMP. A new line isn’t good enough if it’s not SMB. If your store isn’t at the “minimum” requirement for a certain metric managers are now being punished by having to get on a call to read out to the district on why you did not meet the minimum. We are required to send hourly updates and an end of night update. The micromanaging is unheard of. Everyday is a punishment. This isn’t an issue with one store, ALL the stores feel the same. The culture is toxic and your frat boy management style isn’t working. It’s demotivating and demoralizing. Is this the general direction of Verizon or is just the way he manages? Does your DM do these things? What’s the culture like in your area?
6 replies (most recent on top)
I can honestly say that DM’s are jokes they don’t do anything but realistically you do have to hit your metrics the better you are at it the more you get away with sh-t I saw everything that asked of me above and beyond five the internets about 1015 small businesses a month so I get away with mu---r I literally don’t do sh-t at the store anymore I just walk around I call in about 3-4 times a month Don’t let them bully you be the bully
Who are you telling if your talking about North Eastern DM aka 'M' he's a complete joke he is extra fake to the reps than goes in the back and says something different to the sm and gm. I honestly don't know how the dude still has a job.
Sounds about right
Repost this on the wireless board. You're right about everything you say OP
Topics regarding layoffs at Verizon Wireless:
https://www.thelayoff.com/verizon-wireless
If the different verticals for Verizon Wireless were stats for a DnD character - Verizon Has been treating Retail like a dump stat. Retail leaders are leaving in droves for SMB and Telesales. Retail has leaders that aren’t fit for their roles and just plugging in people that drink the koolaid more than ask questions.
To make it clearer - Verizon didn’t communicate the 36m change in Device Payments to the front line till 1pm the same day it happened through an email. Indirect channels knew weeks before the corporate stores.