Everything would be much easier if I could get another acceptable offer and forget about Fiserv forever. However, I’m still stuck here and doing a lot of forced overtime. I really can't take it anymore because it's starting to damage my health, but I don't know how to avoid it without losing this job.
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To the person asking: how much of the "a job that two people used to do, each with over 20 years experience" did you know before hand?
I knew nothing of this. I breezed thru the interview process, the tech interview. The first few weeks, I got the indication of the big responsibility dump. Given the last man out gave me about two day worth of "training"....a few out-of-date and incomplete documents (that I subsequently updated and reinforced over my 5 years there). Then, the guy virtually disappeared in his new role. I was left out to dry.
Some of my move to Fiserv was my own fault. I was commuting 3 hours (round trip ) a day in my old job, and the Fiserv office was a half mile from my house. I took a $10K cut in pay, but it seemed like it was worth it, given the wear and tear on my car, on me, etc.
It is pretty simple. You are asked to work a specific number of hours a week, and the rest of it is personal time. If they ask for some overtime. You should feel comfortable asking for some comp time the following day. For instance, if you work overtime today. Then you should be able to take the day off to catch up on rest and de-stress.
If there is no win-win for both. The company is taking advantage if you let them carve into your personal time. They don't pay you enough to do that. For instance, for each hour you work of overtime without compensation. You make less-and-less per hour. So that sh---y pay, without a raise
Could you clarify what you mean by "overtime"? Is that paid or unpaid? Most people usually equate the word "overtime" with compensation. I intentionally never used the word to describe my extra hours.
I can understand not liking "forced overtime" in any circumstance, but if someone's getting paid for it, that should reduce the pain a bit. Everyone else isn't getting a dime.
@1kbj+1fkYzuaq how much of the "a job that two people used to do, each with over 20 years experience" did you know before hand? That's a good reason to always ask why the position you are interviewing for is available. I also feel like hr/hiring managers also lie about the answer a lot of the time. So it is a good idea to ask everyone along the process, assuming you interview in stages.
I was with Fiserv for several years. I took over a job that two people used to do, each with over 20 years experience. I had to carve out my position and fly by the seat of my pants a lot of the time. Hardly any backup.
The workload never changed, and there was an expectation that I keep up the productivity of two people with that experience range. Which should have meant that I worked past 40 hours a week. I have stated in previous posts that I took a pay cut to come to Fiserv.....and was grossly underpaid in the 1st place.
I was given a promise that I would get some help. That never materialized. They eventually got rid of my position(and me, during the Spring 2020 purge) and (I think) moved the responsibilities to India.
I have no regrets. I refuse to work O/T if the company is too cheap to provide enough staff to handle the workload. Life is too short. I am in a much better environment(with commensurate pay increase) now.
Firstdatafiserv does not care about our wellness. Do what you need to do to take care of your health.
I would get a doctor's note for an accommodation. I was ready to ask my doctor for a stress note last year. Just be forewarned that they take it out on you when you return -- it happened to me and a co worker.
Or simply don't do it. Work your shift and log out. That's how most other folks handle it.
Play the health card with your manager/boss. Say that you're afraid you may need to take a medical leave due to stress.