Hearing that Kyndryl will be taking over the site. Anyone else hearing anything?
7 replies (most recent on top)
There's a few neat things happening at the Boulder site:
Building new R&D
Updating several facilities
Taking stock of existing inventories
Tearing down outdated machinery
Servicing existing contracts
Excavating new ground
Xenodiagnosis: a big area for growth post-Covid
So far as I know, none of the above is Kyndryl specific. But it's a cool site nonetheless.
As a customer I would say Kyndryl needs to retain all the USA SME, and have them close to the actual data centers (Boulder, Raleigh Durham)
Once our support was shifted to lower cost regions the quality noticeably declined.
Day to day it is an annoyance, but in crisis mode it is critical to have actual capable SME, not just the certificate collecting SMEs.
In a recent outage the low cost certificate collecting SMEs did a circular finger pointing dance for hours and then clocked out. Kyndryl then rounded up actual SMEs in USA and got them to the data center to resolve the outage (19 hours).
Whether the cost savings is it worth having extended business outages I will leave to the people writing the checks. This much I know, the outage would of been permanent without the USA SME.
Yep. Hearing the same thing. Why does IBM need it anymore, since they're building a new site in Bangladesh, India?
You are correct, most of IBM data centers are now owned by Kyndryl except a few that are used by IBM Development (SVL, RTP).
IBM is getting to the point it is not owning, developing, innovating anything. We all know where this is going to lead to.
Kyndryl got screwed then lol
IBM is one of Kyndryl biggest customers
The Boulder site is owned by Kyndryl. And, as far as I know, all of IBM's datacenters are now owned by Kyndryl.