- Horrible acquisition & investment strategy.
- Attrition through the roof, people leaving daily
- Marketing is bad, bad, bad
- Focus on useless high end features
- Poor leadership that nobody trusts
- Teams, Zoom et. al. eating our lunch and we had a 10+ year head start
13 replies (most recent on top)
@bwsn+1hgDNBO3 look. I love to sh-t on Cisco collab too. But we have to at least be honest about it and give credit where credit is due. They have over 50% market share for cloud calling. 8x8 and vonage are tiny.
Is Cisco even in the top 10 of cloud telephony companies? Ringcentral, 8x8, Vonage have to be close to the top. Chambers rule: if you aren't #1 or #2 in the market, time to exit.
What are you sinking about?
WebEx stagnated from 2016-2020, probably because the CFO starved it of OPEX. Too late to save it now, although it’s probably number 2 behind Zoom. But Teams will ki-l it as well, because, well, Office 365.
How are we supposed to compete with a free product using a mediocre product? How is this not obvious?
zoom would not be a success today if Webex leadership actually give a fk.
From a UX perspective Wx is streets ahead of either MSFT Teams or the Google effort. I would say it lags behind Zoom though.
Objectively, Webex is not awful. It’s pretty good. Unfortunately, good Webex features showed up late at the party. The damage is done, we let Zoom happen. Just like we let Palo Alto happen. And just like we let Arista happen. Same story every single time.
WebEx is awful. Used Teams and Zoom at my last company and they are both miles ahead of WebEx. If there are layoffs this year I’d expect to see some in collab.
I gotta get the fu-k off this sinking ship and into modern pastures. This place would be A+ amazing if I had like 5-10 years of career left and was trying to hide and skate, but I have a long time to go!!
I thought they were going to sell it a year or two ago, instead they doubled down with investment but the strategy was poor. Not sure where they go now... Cisco has lost collaboration...
- Teams, Zoom et. al. ate our lunch and we had a 10+ year head start
I'm really surprised it hasn't been sold off yet - before value goes to zero. Perhaps attempts were made but no buyers. Was at one time the market leader in IP telephony and web conferencing.