https://youtu.be/MbTEOkku3Rg
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Just saw his OF videos lmao this generation is funny
"showtech? Is that one word?"
Good grief you're quite the imbecile aren't you? Call it shotec, show technical-support, showtech or whatever you want. The point isn't what it's called or how you spell it. It's about deciphering its content which I don't think you're capable of. The only thing you are capable of is picking on a female engineer.
There's a slew of triggered simps in here. Unless you used braindumps, you should know what a showtech is if you claim to be a CCNA. I miss the days when we had competent TAC engineers. What an odd timeline we live in.
Lol and now she is making Tiktok and OF videos... Good riddance.
The irony on this board is amazing.
showtech?
Is that one word?
Do you work for a technology company?
Do you remotely know the products?
Are you any better than someone who actually tried to push themselves?
"didn't know what a showtech is"
And you, posting as TAC manager, fail to see the irony here. Your job is to ensure people grow in their role. A showtech means nothing outside of Cisco. Interview a PhD from MIT and ask them what a showtech looks like. They won't have a clue. It was you who should have taught that junior person the tools of the trade. With lousy managers like you, no wonder TAC is going down the drain.
I worked there few years ago. Very stressful especially when on P1 calls while accounting team is chasing your a$$ left n right. Whoever works in TAC for more than 3 years is either on Visa or Incompetent (cant get a job anywhere else and Cisco won't fire you). I left after 2.5 years for a 6 figure gig n I have been sleeping better since then.
Those are G4 TACs / an amazon drive gets paid more then them. We had one in our team who didn't know what a showtech is. she later got an HTOM role... Very shocking.
@1cji+1ho1ertL OP wasn’t about this wonderful woman. It was about how low TAC has become that three months and a CCNA is all it takes to qualify.
At least she tried.
Most of the people working here could not cope with the TAC lifestyle from stress and time demand perspectives.
Lmao most of the cases she handled were RMAs or P4s and later on she quit. Plus, she was G4 not G6. She used to cry in the breakroom area when her backlog hit 40+ cases. Many people in RCDN knows her.
Excellent marketing ploy, seems some one will get quite some CR for doing the video and praising the good works of TAC... let us see if there is also a youtube video once the reality of TAC hits and a career change to anything but tac will be made.
3 months is too much. i studed for the ccna test using braindumps 1 week and i passed . now i working in tac cisco. customer complaining me, not worry. easy job, pay good.
Dude, I love to hate in newbs as much as anyone but she did:
- Get a bachelors in networking
- Get an associates in networking
- Get a CCNA
- Intern in an IT role at a corporation
- Attend a Cisco “rearing” program
I’m not sure what you expect from someone looking to break into a grade 6 TAC role but it seems sufficient to me.
I’ll also add that I sometimes doubt if many ‘technical’ folks at Cisco even passed the CCNA. I’d like to believe they did but their work product would suggest otherwise.
And that’s in the US. Imagine how bad it is for the contractors.