Tell me about a time when Wells Fargo knew what questions to ask in an interview in order to select the best candidate.
Situational behavior questions are the poorest way to ask questions. It's horribly outdated. At this point in time, everyone is simply reciting their rehearsed answers to commonly asked questions. It's how I got my last promotion, but I still find it ridiculous, and wanted to complain about it now that I'm back in the market and hating these questions on principle alone.
These questions do nothing to educate in the manager about the candidate's ability to execute the job on a day by day basis. "Tell me about a time when blah blah blah difficult coworker". Here's a thought, Spanky. How about correct the difficult coworker's behavior so that you don't have to deal with it at all?
"Tell me about a time when you achieved a goal". Wow! That's what you want to know?! You can't think of anything more pointed than that?!
I get why these behavioral questions exist, but disagree that they accomplish what they're supposed to.
Basing a hiring decision on these vague, useless questions explains a lot about why mediocrity is so prevalent throughout the bank. The bank keeps hiring people that can recite fabricated answers instead of speaking directly to their capabilities.