Thread regarding Verizon Communications Inc. layoffs

Things to keep in mind

Vz earnings have been off more the past two quarters and leadership said the 4th quarter will also challenging. Reduction in headcount is the fastest way to offset the losses. I think wireline will see an impactful reduction to the 30,000 employees.
There will be more outsourcing which means lower customer satisfaction which means increased churn.

Bumped from @fyc+1jmKAaXR, I think this could be exactly what happens.

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They lose customers because the network is trash and outsourcing + not keeping tenured internal reps means customer service is trash…. So they RIF and outsource harder. What is the end goal? Are they only concerned about the optics of stock prices and not the entire company?

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