Clients look to BNY as a partner who can bring innovative ideas to a discussion. We have a lot of talent across the organization who can engage in discussions-wealth management trends, technology partnership, middle and back office product solutions, best execution practices.
On the other hand-do clients respect being told how to run their businesses or simply xx assets continue to grow. Everyone can read public domain information on ETFs-discuss solutions to optimize business support-don’t lecture clients and act like you know more than they do. Humility goes a long way. Don’t feel you always have to prove you are king of the house and learn to promote others
Thank you to some of our true leaders.