Thread regarding Wells Fargo & Co. layoffs

This is the bed they made

They laid off most of the experienced veterans in my department last year and replaced them with employees "with low operating costs" in India according to a manager. Now the work India sends us isn't even half assed. They document that they check things, but we later find they obviously didn't.

I'm content to just let it burn the system with inefficacy. They could've retained the talent that were doing side-projects and working to better their departments, but they chose Bengaluru and Hyderabad over San Antonio and St. Louis.

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Post ID: @OP+1jpjtsef4

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  • from a old techie perspective: The current situation described is a perfect example of Brooks's Law in action, and also a good example of the pregnancy analogy. The company believed that 'adding manpower' in the form of cheaper outsourced labor would increase efficiency. However, they failed to account for the loss of critical expertise and the increased communication overhead. Just as adding two women to a pregnancy won't make the baby arrive faster, replacing experienced veterans with less experienced workers in a complex system won't magically increase output. The essential 'gestation period' of learning and understanding the system remains, and the added communication burden actually lengthens that period. This decision, seemingly driven by short-term cost savings, has resulted in a significant decline in quality and efficiency, ultimately proving that 'cheap' does not equal 'effective.' This is a classic case of prioritizing short term gains over long term stability, and a perfect example of the pitfalls of ignoring the human element in complex systems.
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Post ID: @kp+1jpjtsef4

I don't know about the rest of you...but I cannot wait to see this company burn to the ground once SHRF and regulators start seeing the errors made by foreign workers. I will have my popcorn ready!

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Post ID: @k0+1jpjtsef4

By the time SHTF the exec that did the outsourcing already got a few years of fat bonuses. On to the next one su-kers!

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Post ID: @e7+1jpjtsef4

It's the same story that's been repeated many times. Companies layoff the talent and knowledge, offshore the work, regret the offshoring because the foreign folks don't care about the work and many are completely ignorant, things start failing all over the place, start hiring stateside again and eventually bring the work back.
It is by design, I believe. There is no way the C Suite doesn't know this is going to happen - again.

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Post ID: @dv+1jpjtsef4

OP - good point. While things are working outsourcing to India seems smart. I worry that there is going to be a problem and all the people who know how to fix it are gone. There is no substitute for the person who knows the system inside and out.

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Post ID: @bf+1jpjtsef4

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