Thread regarding U.S. Bank layoffs

Most successful businesses, large or small, focus on their customers, supporting them at every point along the customer journey, including customer support, in my opinion, current leadership, particularly in payments, seems more focused on the cost of excellent customer support, moving U.S. support functions overseas simply to save a buck, how many days an employee is in an office, engaging the number of social issues of the day and focusing on products and services not connected to the customers' expectations.

At the end of the day, it's a business's customers that determine whether the officers and employees have a job or not and whether the institutional investors are willing to put their money into your business, it is not a complicated strategy and Berkshire has always approached it that way.

Berkshire Hathaway, once the largest shareholder in U.S. Bancorp, has sold 63 percent of its shares during 2022, perhaps better explaining a lot of concerns more directly than U.S. Bank leadership can. It's pretty easy to keep your employees in the dark and silenced with significant layoffs captioned "Enabling Our Future", but in my opinion the big guy that once loved U.S. Bank may have a different perspective now.

www.reuters.com/business/finance/buffetts-berkshire-sheds-large-portion-us-bancorp-stake-2022-11-11/

As evidenced by last week's leadership call and the "leaders" spouting the virtues of rank and file return to office from their fully remote cushy teams only confines of their palatial homes, in my opinion the much balleyhooed USB "leaders" and vice chairs are better suited to higher level manager positions rather than actually trying to lead a national banking business in very competitive circumstances in extraordinary and challenging economic times.

For a company that includes open and honest two way communication as one of its core tenants, nothing could be further from reality. The stifling of meaningful conversation regarding initiatives and direction is why the company can not grown and is struggling to compete with the upstart fintechs who can do what banks do, faster and cheaper in the consumer finance space, leadership is more concerned about control not growth.

I always loved how they would say that the survey was anonymous, but when the results came out your immediate supervisor could read all of your comments. Everyone has patterns of speech and writing styles that a manager would be able to discern who said what. I'm sure one of the reasons my position was picked to "eliminate" was my frankness in expressing dissatisfaction in my last few years.

Would not doubt for a minute that Elfio, or one of his minions, are posting on here! Elfio……that name has to bug him!

To whiny baby commenter @3gys+1jvVyDb3
You know this is a layoff thread right? Any issues going on with the bank are posted here so why the he-l are you here? You must be up Elfio’s crack or you’re Elfio. Pathetic.

That program is the most useless waste of time and money possible. No one ever does anything with the results. Poor managers remain poor managers. Wash, rinse, repeat.

You mean like Gungan sitting at home and telling people to come in? “Do as I say, not as I do”

Good old McKinsey surveys. They’re up in the C-suite putting their D’s in our “leadership’s” A’s. They already have the jar of old mustard, a poodle 🐩 and I’m pretty sure Elfio drives a red Prius. It’s going to be a real nice night.

I get the survey and I just cringe. This time I completed because I was so pi---d about RTO and also that we are not paid enough for the work we do. I’m so annoyed.