We know our jobs inside and out. We know how our decisions affect the departments with which we interact and take care with downstream consequences. We learned to put customers first so these self-interested Wells Fargo boys can’t figure out how to manipulate/control/manage us. We prioritize our team’s success, not our own. We treat the Financial Advisors like our customers and not the enemy. (Yes there are some high quality younger people being hired who are unfortunately being negatively affected by this dog-eat-dog inept senior management team.) We were fortunate to came up under leaders who paved the way with hard work, good ethics and honesty.
Ben Edward’s was “employees first" as a business philosophy and believed that prioritizing employee well-being, satisfaction, and development ultimately leads to increased customer satisfaction and, consequently, shareholder value. He would have never fired a loyal knowledgeable US employee to replace them with cheap labor from another country where there are obvious security risks. (Seriously, what more do we need to know about Charlie Scharf??) We are blessed that we had the opportunity to work for true leaders back in the day and we see right through these pale Wells Fargo fake cowboys who are all hat and no cattle.