I thought Sampath was going to turn this around. He’s not. Do we need a new leader?
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@dp att is blowing both of us out of the water in fiber. If that’s the long game it’s one we will certainly lose.
Sampath is the kind of leader who thrives in PowerPoint but struggles in practice. The business needs a builder, not just a presenter.
@d6 economics of leasing isn’t a great long term plan, that’s why T-Mobile is trying to get into the fiber game
1 Fiber is the bottle neck. T-mobile doesn't have a landline group holding them back, they are a wireless only company and if they need fiber to build a cell site, they lease it. Verizon has lost time waiting on fiber to get built out.
@cj Sam is an HR disaster. I am not convinced she actually does anything besides be the face of poorly delivered/kept news.
Because of a 10+ year identity crisis filled M&A follies and failed new products / services.
Billions upon billions wasted with zero senior leadership accountability.
We are what customers think we are: the pipe.
So glad to have pushed the button. It was a great ride, but the last ten years have gotten worse and worse.
We need all new C suite execs... from Hans on down, sampath, Sam etc... all of them need to go
I agree. For quite a while the network is just a commodity in most consumers’ heads. As long as they get a base foundation of quality service, any more really does not matter. That’s what frustrated me SO much with bare-ankle guy Diego: his whole message strategy was about 5g. It didn’t matter.
Sampath clearly does not understand the American consumer. He said that we need to get rid of promos and lean on our best network as our selling point.
No, Sampath. Americans only care about how much they are spending and saving. Not about the network (which by the way is not the best anymore, 5G rollout has been a failure). As long as T-Mobile and AT&T have promos, good luck dropping your promos!
We lost the plot. We are being run by accountants looking at every penny thinking nothing but shareholder dividend returns, not at what we actually sell or our customers.
If you treat the customers right, profits will follow. If you penny pinch them, they'll go where they are treated right. They don't think past the next earnings call.
Because you can’t cut your way to innovation or profitability.
We’re in 3rd place behind t mobile and att. Sad but true.
Verizon Value is a disaster too.