Thread regarding Bank of New York Mellon Corp. layoffs

BNY of PUNE

I'm in a US-based department at BNY. Our Pune counterparts typically return / dump their work on us throughout their shift.

Some of us in the US are thinking that Pune employees might have an end-of-day cut-off, or possibly India needs to clear their work queues before their shift change and they are simply dumping their unfinished client processing requests onto us.

The re-dump is typically under the pretense of "we don't know what to do" or "this does not belong to us," but when we review and investigate the work they dump is work for India to do.

BNY USA management gives lip-service when this concerns are mentioned, but the never involve themselves into why these daily work dumps from India happen.

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Post ID: @OP+1k2sx7rck

10 replies (most recent on top)

Yall are some racist fux.

Op you have a cr-ppy mgmt team it seems. We had similar issues and it was raised, addressed and resolved

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Post ID: @vy+1k2sx7rck

Oh man I sp-t some truth on here and it got taken down. No names mentioned or anything. Sensitive sally much?

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Post ID: @r1+1k2sx7rck

Wait to see what happens to them if they keep buying oil from Russia. And of course the genius "leaders" at BK put most of their eggs in one basket.

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Post ID: @jm+1k2sx7rck

@bq

You live by those railroads and enjoying the fragrance. No wonder you re pi---d that they are dumping on you (r home)

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Post ID: @e2+1k2sx7rck

All I learned from my time at BNY is that India will not do anything that’s complicated or there’s a chance they can make a mistake. They want only the easy work if they can pass off anything hard they do.

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Post ID: @cc+1k2sx7rck

I was under the impression that folks in India dumped on the railroad tracks due to lack of indoor plumbing (or maybe they just like it)?

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Post ID: @bq+1k2sx7rck

Since Jira is timing you, once the ticket is assigned, rightfully or not, the simplest way to handle is to punt it. Not only Pune but US folks, including seniors do that. They do not investigate and/or correct the problem and educate/train. Their intent is simple, "I-answered-the-ticket and it-is-no-longer-assigned-to-me". Problem solved. This is the culture Robin has brought into this organization.

The goal is not resolution, keep the kanban board empty

It is the quantity not the quality unless they add a measure on that in Jira based accounting.

Well, when one is rewarded based on the above metrics, everyone adopts.

Look at the volume we deliver, just look at the quantum of work delivered in terms of Initiatives in P-M. But real value to the client, NONE. But our book-of-work does claim, as does senior management, that we delivered 1000s of projects/initiatives.

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Post ID: @bh+1k2sx7rck

More data points are being used in the review process which rewards quick actions and penalize longer more thoughtful/learning type actions. So if task is assigned and a system is clocking how long it sits with someone they will work toward the clock and not toward the actual solution/completion of the task. But this is where data driven management which is a step along the path to AI management gets you. A work force not trained and knowledgeable but a worker rewarded for easy answered and easy tasks and penalized for trying to solve harder issues or god forbid advocate for changes that could prevent issues in the first place or improve processes.

CEO level is only focused on share price and getting as much wealth as they can before heading to the exits. Outsourced workers are focused on surviving in the job for 2 years to then use that resume data point to jump to the next corporate office with a pay bump and repeat. CEO is not building a sustainable company and outsourced workers is not building a sustainable career. It is the times we are living in now…

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Post ID: @b2+1k2sx7rck

All BNY management cares about is that on presentation decks, India is cheap. It doesnt matter that they are low skilled, low experience and low budget. It doesnt matter that when they get some skills after lots of time commitment spent by US teams on them, they leave. All that matters is they are cheap and disposable. And Robin has decided that cheap and disposable applies to everywhere. Problem is, when you have nothing but buck toothed dimwits left and no one to train, oversee and manage them properly, it will be over.

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Post ID: @av+1k2sx7rck

@OP this is same issue with many other areas as well. They really have no clue no matter how many times you tell them, sr leaders clearly dont care and give them praise for nothing

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Post ID: @ah+1k2sx7rck

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