Or do we not make enough money to be considered "cutting costs?"
15 replies (most recent on top)
Well this aged poorly. 200 store closures
@dj that’s just your store dum--ss. My store has the exact same quota from last November. Maybe don’t do shady practices and it won’t go up as high
Brace for many store closures.
name and shame bby
Rather get paid to lose my job than wake up and listen to horrible tyrannical leaders spout shady practices with a do as I say and not as I do attitude. They lead by the whip from behind. Total cowards
The stores closing at best is simply not true . Stop escalating that , it gets to be a bigger exaggerated story with every post. It’s not possible, we have millions and millions of customers that use stores and that’s a fact . We modify our locations every year, how many we have, where they are. It’s not news .
No
In the past I would tell you yes but this time is different. I’m hearing that it’s not tied to store performance for closures but rather location
You are tied to your store and mass store closures are coming.
@dj well if that's the case turn the RIS off, I am not risking getting a 1 for some thing I had no part of
They're not laying off retail. We are the dumping grounds for their sh-t. Customer SVC... Go to store. Reset pins... Go to store. They're turning phone back on. All the while not giving us any extra support and my Nov quota is 40% higher then last November. This company sees us on retail as their lackies to do everything.
B2B have been in the negative for years, 60-70% of the reps hardly hit a 100% to quota YTD. With the new virtual system where retail can submit leads, this takes off weight from the SMB channel. There is a reason why SMB channel's "ecode" has been a major focus for a while, while it's cheaper for Verizon to maintain the SMB channel vs B2B. Verizon connect's b2b channel already got booted, and all the accounts got passed to the SMB channel to take over. I won't be surprised to see a fat mitigation between the B2B & SMB Channel where they'll keep the high performers all in 1 channel.
And in all those examples of separation from vz , you have 30 days to apply for another job .
In 17 years with the company, I have only seen retail layoffs a handful of times. We got rid of flextronics which was in store tech support. We got rid of customer service reps in store and our ASO (inventory person) and made everyone dual role. 3rd they let some store managers go when they moved to multi store model. 4th if the store was shut down completely or moved to indirect. And the last one I can think of is when they realigned indirect with retail, there were directors and district managers from both sides let go and only 1 remained to carry on with account managers and their retail stores. In the past customer facing was the safest bet when it came to keeping your job.