Why wasn't there a company wide notification email to all employees about this?
https://www.yahoo.com/lifestyle/bank-america-slammed-money-suddenly-212936597.html
4 replies (most recent on top)
It was actually over-shared via 5,384 emails to everyone on the teams that were handling the issue. It was also on just about every local news outlet within hours, so customers were well aware. It was handled well by the bank IMO.
You want to see an actual hot-mess that wasn’t handled or communicated properly? Look up the VyStar Credit Union issues in Florida.
Because the bank never admits to bad publicity.
The message was posted in online banking for EVERYONE to see. If you were impacted you would of known.
Why would there be?