Or more importantly, how?? Do so many people truly think she's doing a good job? I'm just as shocked at the 4.1 overall stars. I didn't think I was the minority in my opinion of this place, but looks like I was wrong.
5 replies (most recent on top)
I think AJ is going a great job! You are all employed, getting pizza, new titles and great salary and benefits. Why so negative? Change your attitude and be more supportive.
I’ve been here over 30 years and have over $5 million dollars and still haven’t retired because I love my job. Fidelity isn’t horrible you just don’t understand work and how it works.
No one should believe those reviews. Only a little different than glowing 5 star google or Amazon reviews often written by those selling the product or service.
You're not in the minority though Fidelity might be trying to gaslight you into thinking you are. When you see Ms. Johnson with an 87% approval rating, it doesn’t mean that employees are thriving or that frontline realities are positive. It generally means that the narrative layer is strong and the review sampling bias is doing exactly what it always does at scale. Who actually submits Glassdoor reviews matters far more than people realize. The most likely reviewers tend to be new hires in the honeymoon phase, people who just got promoted or high performers still on the internal “career track.” Most of the burned-out people write once and disappear or don’t post at all. That skews CEO approval upward automatically.
I've often wondered if timing bias also plays a role. Do companies actively encourage reviews right after bonus payouts or positive all-hands meetings? Obviously, no one is “paid” to write a 5-star review. That would be illegal. But prompting only during morale spikes could manufacture positivity as well.
An 87% approval rating at that scale doesn’t mean Ms. Johnson is 'beloved.' It means reputation management is working exactly as designed.
Haha that’s because it’s not an anonymous platform. SVP she recruits are people within Fidelity for 20 plus years of pure vile politics who are preferred. politicians of Fidelity are the SVPs message things differently without doing any work