We hear the low performers are being let go. It has been confirmed excellent employees are now being let go, too.
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They’ve been conducting layoffs for quite some time, and it doesn’t appear to be performance-related. There’s a lot happening behind the scenes, and I’ve seen similar situations before. My guess is that Pat Casey will be gone within six months.
From what I understand, most of his team was let go, and he was retained primarily through the Knowledge event because of his industry reputation and strong customer relationships.
That’s a good thing. Listening to customers state the obvious as related to declining product quality and lower satisfaction of over-burdened support is no longer any fun.
No internal travel for Q2 or Q3 now