T is like an enormous dinosaur lumbering through the telecom space. Had we cared for the aging dinosaur by making sure our fiber footprint and customer service were robust, we could have survived the times we are in now.
Instead we tried to weave ourselves into sectors we had no business in and come up with gimmicky BS to seem cutting edge.
Putting funding and focus into those pursuits made us quietly fall behind. Now we’re like a cringey guy in the throes of a midlife crisis trying to date 20 year olds and who have zero interest while neglecting his family that is rapidly falling apart.
Nothing is working and the company looks stupid as he-l flopping around trying to ensure everyone that things are going great and AT&T is cool.