UHG uses forced arbitration. If you don't know what it is and how it impacts the public, consumers, employees, etc. Look it up! Here is a link you can start with, but there's a lot of information on it out there. Stay informed and know your rights. Also check your State Laws, as certain States have counters to the use of it. Knowledge is Power.
https://www.epi.org/publication/the-arbitration-epidemic/