10.5 hrs External Collaboration... what fresh he-l is this. Time spent on teams, calls, chat & email recorded. Dell.... the gift that keeps on sh1tt1ng
8 replies (most recent on top)
@hz Couldn't agree more. Dell thinks customers work for them, not the other way around. Customers very much do in many ways.
Customers pay millions of dollars in "shiitware" to basically become beta test sites to test Dell's shiiity software that should have never been released in the first place! Then they are required to spend a major chunk of time each week documenting their findings and joining conference calls to report to Dell everything that's gone wrong.
Dell is literally a complete joke.
We have pushed customers fully online and now want them to have a bi weekly call they dont want to be on.
Dell is a complete joke.
@ff Dell engineers and product managers are useless. No one could possibly ever tell you any different.
Dell sales managers are useless, don’t let anyone tell you otherwise.
This metric is actual reasonable and indicative of inside sellers time.. better than having to log 18 trips of basically nothing.
External collaboration? What is that exactly?
@aq Managers have lots of things to do, they just don't do anything productive for the company.
Well, at least managers will have something to do besides watching YouTube all day.