@OP your observations are very different from upper management in most areas and likely so. As a T3, you obviously have no clue how a large organization works and cannot comprehend the difficult decisions needed to be made at that level. I moved into a chief of staff role for a large area some months ago and I regularly work with important executives so I can share my perspective on this.
Design - We need more designers because SAP products are too vague and customers do not understand our value proposition well. The intention here is that we have a design leadership in every area that collaborates to create a unified SAP suite that helps us in the long term. And we are adding a several design headcounts on lower levels to bring this vision into reality in individual apps and features. It is not an easy task and obviously we need manpower.
Developers - We don't need more. In my area, around 50% of the work is already done by AI. We have Engineering VPs for each sub area and heads under them for each sub sub area that contains several teams. We have literally increased our capacity by around 100% just because of AI. Developers are already an overpaid resource that need high upkeep and do not create as much value as you may think they do. A lot of what we do now in B2B is sales and marketing and not really new product development. Autonomous Enterprise isn't something new - it is just a new marketing name around already established semester plans that had to be slightly changed to accommodate for layoffs.
Development Managers - I know which area you are talking about. We have too many men and immigrants taking over jobs that should be with Germans. It is a German company after all. We kept the people leads as development managers because that allows us to keep women in leadership positions that matter. And this brought our women in leadership numbers to the highest at SAP. Obviously you don't want the immigrant developers to become development managers everywhere. They only care about their kind and rarely treat women with disrespect. It is just not their culture and so not their fault. It is up to us civilized people to teach them our ways. And the best way to do this is by having German development managers for international teams. It has nothing to do with technical know how - this is not important for this role.
QA - We don't need more QA. We need more QA automation and AI to tie this automation across business units at SAP. This role will slowly be phased out with Fuji anyway.
Support - The time of human support is long gone. Most of the support tasks will now move to customer success and pre sales and professional services and similar adjacent roles. And they will have a lot of content and AI agents to help them perform better than these support people ever could. Support was one of those roles where jobs went away from Germany and France to poor countries in Asia. And we get to stop this by using AI. It's not cheaper but it is definitely better to use AI to prevent the great replacement.
Executives literally run the company. Without them, we would be nowhere. You can replace all other roles like developers and support and QA and the company will run just fine. This is true for most of SAP with an exception of a few areas like on prem maintenance where critical subject matter expertise exists. But our board and HR have already decided to let go of these product lines and these people. Soon everything at SAP would be possible to do with just executives, a few important roles and AI. This is the future and you need to adapt or leave. I hope this opens your eyes a bit to the thinking at the executive level.