I have had many great years working for Target but I think that Target is well past being able to return to what it was during its "glory" years. The culture has shifted in a negative way, well-respected leaders have moved on and there is more work than people. Target culture was always a bit of a double-edged sword. It could be difficult to infiltrate, especially if you weren't from the midwest, or weren't a Type A extrovert. That being said, the pride and positivity that people felt in working for Target consistently drove the team to go above and beyond to exceed requirements.
Yes, workload continues to be a problem but it is a symptom of a bigger problem. The biggest issue continues to be Target leadership. You have leaders within Target that (A) Don't understand the work that is associated with the roles on their team or (B) Do not know how to inspire/support their team to address workload or (C) Give the appearance of not caring.
Leaders have been hired from outside Target who did not have either the business skills or people skills to manage and inspire a team. For example, the VP of my area was an outside hire who previously managed a $25M business with 1-2 direct reports for a small, but aspirational retailer. Target put her in charge of a $6B+ business and she is ill-suited to lead people or strategy. She has been a failure and until recently, there was no accountability for bad team surveys or poor sales. The team was blamed and the ex-SVP allowed this to happen. There was finally HR intervention this year but guess what? She the VP is still here and sales are still declining!
My whole point in relating this story is that why should anyone work extra hard, beyond required hours and responsibilities, for a company where you aren't respected? I would have worked around the clock for a few of my past leaders who are no longer with Target because I respected them and they respected me. Hiring a "leader" who belittles her team in meetings, doesn't appreciate all the work being done and has driven team members to seek mental health treatment does not drive productivity or sales.
Bumped from @zy+1kx1vvht4.