The more I interact with top management the less impressed I am. Conflicting guidance constantly is given. They even conflict their own stated written strategies and policies. They want everything and refuse to make decisions on trade offs instead just yelling about how they want to be top quintile in every metric even ones that are obviously in direct conflict with each other. How is it leadership to make no decisions in tradeoffs and constantly just yell about wanting it all?
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I'm amazed by the consistent irrationality they display. I find them to be the root cause of productivity losses. All they do is ask for more data/dashboards on which they argue about fonts and graphics. This is done to hide the fact that they're incapable or unwilling to make a decision.