I am a relatively new Director and was recently talking to someone quite high up in STS who has been here more than a decade. He said that the good leaders use Schwab as a stepping stone to get their next big external gig. His view was that they quickly realize its hard to get anything done and the folks entrenched at the top are low on real tech competency and hence have no incentive to allow new ideas to shine. His view was that the best days of Schwab are over and the decline has started. He said its equally bad in business and has got worse. He said no hope until Dennis and Tim move on but the next level is also very bad. Does Rick see this and why does let the rot perpetuate?
I was dejected after that chat, wonder for those in STS Director and above what your thoughts are?