Thread regarding Cigna layoffs

Is Cigna planning to sell the Dental business?

In the past 6 months many people have been laid off, including some of our best leaders. We’re seriously understaffed now. Also, there is NO investment in this business and our IT portfolio has been cut to the bone. I never hear Sean C. even talk about Dental and he doesn’t seem to meet with Dental team members. I’m not even sure who’s really in charge now. There are no signs of real leadership anymore and the communication is terrible.

This used to be a great, highly profitable business with great employees. But it’s a pathetic shell of that now. This all makes me wonder if it is being stripped down in preparation for being sold, like IFP, Medicare and (soon) EviCore. Am I missing something?


by
| 1226 views | | 4 replies (last ) | Reply
Post ID: @OP+1ky2xcc5j

4 replies (most recent on top)

@qb medical is being run with a skeleton crew with far too many managers.

by
| | Reply
Post ID: @r3+1ky2xcc5j

@e6 Dental has always been a profitable product for Cigna and we have had a competitive product for years. An indication of that is half of Cigna Dental business is standalone. By comparison, Cigna isn't competitive on standalone medical. But, the lack of investment in recent years certainly threatens the ability of dental to remain competitive.

There is definitely a market for it. It continues to be one of the most valued benefits by employees, even if the product hasn't evolved much.

Another company would buy the dental business for the membership alone (16+ million members). Not to mention the provider contracts. It would be strange to sell it since it complements medical and there is potential for dental/medical integration. But Cigna has made many illogical decisions over the years so who knows.

by
| | Reply
Post ID: @qb+1ky2xcc5j

Dental as an add on / upsell to IFP and Medicare plans is obviously dead now. Is it a competitive upsell to group plans and as also as a stand alone supplemental product? Is the market there for it? Given the lack of investment, I think we can see what the writing on the wall is.

IFP will be sent to a TPA to run and close the books for the rest of 2026. That's why the layoffs now including the people managing the sales and administration of IFP products. It's cheaper to TPA it.

I could see Cinga Dental being sent to a TPA or even being a rebranded 3rd party partner's product set. Cigna sells it to the brokers, the TPA / partner administers it. Minimal investment and if it doesn't get the ROI on that lesser investment, sell it if anyone will take it.

by
| | Reply
Post ID: @e6+1ky2xcc5j

It makes sense and aligns with “lead to one “ strategy. Lead to one business left for him to lead

by
| | Reply
Post ID: @bc+1ky2xcc5j

This does seem like a possibility. Because dental is often sold with medical it could make sense to just keep the business. But the pitiful level of investment back in the business is highly concerning and sends a pretty clear message that the company doesn't intend for it to be around for the long term.

Dental always got the table scraps when it came to investment and prioritization, but this is a new low. If the business isn't going to be sold in a couple years I don't see how it will be able to compete as Cigna's capabilities fall further behind If it's not being sold then the new leadership is doing a terrible job and has no long-term strategy.

by
| | Reply
Post ID: @b3+1ky2xcc5j

Post a reply

: