Just got off from listening to the call. NY/NJ is going to be focusing on cutting cost in western NY seems to be no money to be made. The DOS will be surplussed and will only have 1 area manager to cover Buffalo, Rochester and Syracuse. The DOS that covers Hudson valley will be taking over the rest of the area along with the Area manager of Buffalo. The rest will be getting their surplus notice shortly
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Att is probably better off just having locations spread around that just deal with service issues like people who need a sim ASAP for phones the refuse to upgrade and don’t support esim and those who don’t know how to use google or YouTube to solve 99% of their problems.
Let’s me honest..retail at least in the North East has turned into a slam dunk contest with people slamming and doing fraud.
Lying to customers making them hate stores for the past 10+ years has made people with 1/2 a brain to rather just do it online and at least not get slammed.
any update on what is happening in So Cal?
I can confirm cuts in NJ. I'm in NJ, I got a haircut at lunch time.
Stankey and his cronies are always picken on us folks in NY/NJ. He acts like we are part of organized crime!
AT&T is in the process of outsourcing their entire sales force to Solution Providers. They hav allocated a very large budget (triple 2022s spend) for the Alliance Channel and they have opened up 1,900 previously "AT&T Only" accounts for this channel. This is only the beginning. I expect many more layoff announcements over the next several months.
D1-k On (the) Side
“ Looks like T is getting rid of its sales force all over the map! WTH is going on with this company! The economy is actually doing better than all the experts had anticipated and T is still running scared!”
Very simple….not getting “rid” of sales force, they are merely shifting work to Authorized Retail, Online and Business Services Service Providers. It’s costs T pennies on the dollar to do so.
Went in to buy a phone and the had NOTHING. They suggested I buy it on line. We do they even need stores????
Last person take the golden boy on your way out
Stankey does not like NY/NJ.
Department of State
I’m surprised it took so long for DOS to be targeted.
Is this for National accounts or Enterprise sales?
T is mostly a Southern and Wedtern company Texas , Georgia, California, Washington... The northeast offices are mostly legacy Bell labs and ATT locations ,it's not surprising, why should T pay for white collar professionals to live in hcol McMansions costing over $1mln ,where on Georgia they're a $300k home...
In this case I agree outside of field tech and stores , there should be zero offices in these states.
Yes, what about us cats in NJ? What are we? Chopped liver? If you can't make it in NJ, you can't make it anywhere.
Authorized Retail and Service Providers will eventually replace 90% of all AT&T direct sales resources, it’s clearly part of the roadmap.
Disk Operating System
Hey, what about us cats in NJ?
Looks like T is getting rid of its sales force all over the map! WTH is going on with this company! The economy is actually doing better than all the experts had anticipated and T is still running scared!
If you can't make it in NY, you can't make it anywhere.
I think this is a window into at&t's future. Sad but true.
Denial of Service
Can they do that and get away with it? When you give up on NY you may as well close the doors and close the business down.
Dang dog, that's gonna save a ton of cash. Welcome to the new reality at T!
DOS = Director of Sales
What is a DOS?