I asked our STSS if she is sad for being laid off. She said she would sign today if she could then she laughed and walked away. That was very rude of her and I had a tech question. lol. Just kidding, I don't blame her one bit. Take that money and run.
5 replies (most recent on top)
9 out of 10 times I created an Orchard ticket it was closed without solving the problem so I had to reopen the ticket and elevate it. The region had one sku of chips unable to sell for 2 months where previously I could just authorize it myself.
having in store tech team/stss back in the day(early 2000s) was so crucial to me running a produce team and being able to price my goods for sale....with produce you often get a bag of onions from a different farm then usual and for some reason the regional warehouse doesnt enter these items into the system even though they ordered them????????(how how how).back then i would just call the tech office in store and tell them the price and the upc and have it entered in minutes..now good luck with that global help...i have citrus locked for sale for no reason....items not in system constantly...also in store sales were done quickly for when regional allocated too many leftover sale items from last weeks sales...the efficiency is gone...and we all thought amazon,the data guys would be good at this????
They keep the useless positions and lay off the essential to operations ones.
I agree! I could have fixed 98 percent of all my stores tickets if given the chance!
Orchard ticketing is already awful the turn around time on tickets being picked up by the GHD is terrible. The STSS should have been able to be directly assigned tickets from stores instead of waiting for it to bounce around the portal to several useless employees at the GHD.