Thread regarding AT&T layoffs

The other problem with outsourcing is the turnover. T hands over permissions to 3rd party, and over-and-over, the person assigned that program is a revolving door. Now no one at the 3rd party knows how to run/fix the program, and anyone at T who can is locked out of permissions.

Top notch enterprise systems architects cost more than AT&T is willing to pay.

AT&T values paper shuffling above the technical disciplines needed to turn this business around.

This causes us to overpay on the commodity/low end talent to get butts in seats. Then underpay top talent than can complete much more work for lower aggregate cost. We especially underpay talented software devs. Which is why our internally developed sites, apps and tools stink. Which then leads to outsourcing or offshoring to fix the problems with brute force. Causing costs to spiral out of control.

Just hiring and paying top tech talent would go a long way to solving this.

Outsourcing is always more expensive than competent insourcing. You just shift the tech talent costs to lawyers, supply chain, and vendor management folks supporting these outsourcing relationships.

Bad enough how much we pay Accenture in India but, we have tons of employees who are just teams of overlay to get Accenture to do the coding. Why doesn’t a real systems guru look across the entire company to the millions being paid to Accenture and the large employee groups that so call “project manage?” So much cost/waste

Execs have no idea…

The change needed is getting off the endless cycle of vendor and contractor teets.

This company has 140K USA based contractors and 140K USA based employees.

A large number of those employees literally babysit vendors and contractors and redo their work to get it up to snuff. While being fleeced out of millions of dollars a day, for inferior technology and "services".

Why are we in this position? Golf course deals, between our "Leadership" and vendors riddled with COBC violations.

I raised a concern about a multi-million dollar deal between AT&T and a shell company run by a high ranking Chinese military official. I was told to keep quiet.

There's no way, absolutely no way, that you could look at our results over the past three years and think that the company can survive without making changes.

India needs to be talked about... From an ATS standpoint having all the India employees forming a single organization with their management India is alarming.

any jobs that are still needed that someone won't move for will be backfilled in India, and its only a matter of time before the dynamic shifts and that organization starts operating like any other VP group with their own system responsibilities as opposed to a consolidation of dotted line resources to other orgs

It’s not about collaboration - it’s about cost cutting via “forced” resignations

"Shouldn't HR be all over this for morale?"

HR's job is not to care about employees, nor their morale. Their sole function is to protect the interests of The Company by managing employees within the bounds of written policy & law.

OP: you are right on AND… T adds further insult by having temps, contractors, Non-Payroll workers (call it how you want) but these folks are either former average to low performers or new but they live all over and they work remote. How can T make their employees coke back in the US to 9 hubs and have non-employees who don’t? Shouldn’t HR be all over this for morale?

Yes, more evidence that this was never about collaboration.

"Some of them are remote, but the ones in the office sound like their on a trading floor"
Funny, that's exactly what an international worker would say about us when we start working in open office.

Yep. I'm living that dream right now. Super hypocritical to insist I move 1000 miles so that I can sit in a noisy office talking to my team in India. Some of them are remote, but the ones in the office sound like their on a trading floor.