My expectation is that the majority of the readers and contributors of this sub-forum are highly educated people but I tend to forget that many will likely be technical experts rather than financial wizards. Sadly, a PhD in quantum computing teaches one nothing about finance and money matters.
So, let's break it down:
- IBM is in the business of making money for its shareholders and its employees. Yes, they would LIKE that money to come from wonderful solutions, products and services their customers receive and would LIKE their employees to be treated well. But, those aspirations are NOT why the company is there. This is a FOR PROFIT company. That's it. As a shareholder, I feel bad that people are fired or that IBM is exiting a specific area or market BUT all I care about are 2 things: stock price increase + dividends. On the latter, IBM has done well but on the former, not so much.
- Simple math: 2 ways to grow a company: increase revenues and/or decrease costs. It's that simple! To decrease costs = remove expensive things (i.e. salaried people) and replace with lower costs (i.e. AI or off-shore). To increase revenues = sell more with better than average margin work or go after new markets (not yet commoditized)
- RAs, RIFs, PIPs, etc. are par for the course (see above). Your manager is being prescribed (as in TOLD) a certain course of action. He/She has little to no input in the equation. It may seem like it's personal but it is in fact NOT.
- Look at the competition: some thrive (e.g. ACN, INFY, HCL, EY, DT), some get by (e.g. ATOS, PWC, TM) and some are shrinking (e.g. WIT, DXC, CTSH). Sadly, IBM is one of the laggards. IBM's products, solutions, services, etc. are not cutting edge and most are slowly dying. The internal cost structure is too expensive to compete on commodity. The company (see above) has to figure out how to grow their or reduce costs.
I truly feel bad the actions IBM management is undertaking are impacting the lives of people but, until there is growth (more $ coming in) the focus will remain on costs. Simple finance!