Thread regarding Wells Fargo & Co. layoffs

Challenges Faced by Wells Fargo -- due to Manipulative Managers and Lack of Technical Expertise in Leadership

It is alarming to witness a disturbing trend in this bank where skilled workers with technical expertise are leaving, being laid off, or replaced by foreign workers. What is even more concerning is that the remaining managers lack the necessary skills and knowledge to lead their teams effectively. The ability to manipulate and prioritize self-interest seems to be the main criteria for getting ahead in the tech department, rather than technical expertise, product design, or leadership skills.

This approach to leadership is detrimental to both employees and the bank as a whole. Manipulative managers misuse agile tools and micromanage their teams, leading to a lack of clear vision or direction. This leads to a loss of innovation and productivity, making it difficult for the bank to keep up with its competitors. Furthermore, employees may feel unsupported and undervalued, leading to low morale and high turnover rates.

To address these issues, the bank must prioritize the training and development of its managers, especially in terms of technical skills, effective leadership, and efficient and scalable technical development processes. This training should be enforced, monitored, and managers should be certified. Additionally, the bank should prioritize hiring and retaining skilled technologists, providing them with the support and resources they need to succeed.

Investing in employees and effective leadership is crucial for long-term success and growth. Many tech workers feel undervalued and unappreciated, waiting to be laid off. The bank needs to provide them with the necessary resources and training to improve their skills and be marketable. By doing so, the bank can retain valuable employees and ensure long-term success.

It is essential to recognize that this bank needs to change its approach to leadership, prioritizing the well-being of its employees and the long-term success of the company. The current technical employee is concerned since they have been at the bank too long and now considered not marketable because they have been working on old technology for several years. They do not feel appreciated or respected and encourage others to work at other banks. The bank needs to take immediate action to retain its employees and attract new ones.

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Post ID: @OP+1mr1pUtH

19 replies (most recent on top)

Thank you for this insightful post, ChatGPT

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Post ID: @5oyy+1mr1pUtH

They keep hiring managers externally and internally from other teams with zero experience with the work the teams they are coming to do. That’s okay though - they will only stay 12-15 months and move on to a higher level position within the bank while I am left to train in the next one to come in on what we do. It’s so bad. Been trying to get out for a year now myself.

Anyone with actual knowledge is trying to get out before the ship sinks or they are stuck doing it all. Wells is going to be on deep trouble as all the knowledge walks out the door - maybe that’s what they want, but that’s just sad. Four years ago this was a good place to work with opportunities to grow….

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Post ID: @2yiz+1mr1pUtH

This is what happens when you have a third-party running a report and coming up with who is getting laid off based on age, salary, location and the amount of user in that lob.. Management has no clue until the day before. Therefore, wf is in the clear cause well, they didn't let users go because he or she wasn't fitting the bill, so to speak. So, when it's your time, don't take it personally, we are just line items on a spreadsheet.

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Post ID: @1rpb+1mr1pUtH

Your post not only applies to Tech, but across the whole bank. Bravo.
Agree with @1swj+1mr1pUtH.

This is the only Bank I've worked at where I know more & am more experienced in banking than the (middle) manager.

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Post ID: @1bwk+1mr1pUtH

@fkr+1mr1pUtH. Yeah, plus the TIME spent by the US worker to EXPLAIN to them (sometime 2, 3 or 4 times) & CORRECT their mistakes. The offshore teams are pretty useless.

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Post ID: @1qxr+1mr1pUtH

Someday Charlie will wear a striped suit with a mugshot. We will all look forward to that day

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Post ID: @1yzm+1mr1pUtH

There’s a reason our stock can’t hold above $40 for longer than a day. It becomes more obvious every day that Charlie and Co aren't making any meaningful progress and are, in fact, robbing the bank from the inside.

Charlie Scharf = Bank robber in a Gucci suit.

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Post ID: @1fse+1mr1pUtH

Fantastic write-up. Thank you for your perspective, and I sure wish you could somehow share your thoughts with the Senate Banking Committee, the Feds, and the OCC.

The truth needs to be heard, not the bs smoke and mirrors Charlie is selling.

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Post ID: @1swj+1mr1pUtH

It started wrong from the very top. CS and his core deputies are not committed and have nothing at stake. They won’t even relocate! They collect millions without knowing the bank, the systems, the markets, the products and the customers. What they are doing are more like dressing up the numbers in the short term by selling off bread and butter businesses to book cap gains, sending jobs to 3rd world to save labor costs, all for short term bottom lines. How can CS and Co. lead the bank without committing himself first? Charlie, are you committed to the success of WFC? Please resign if you are not.

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Post ID: @yth+1mr1pUtH

This is not only a tech issue. Other teams as well. Managers have no idea what their teams do.

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Post ID: @dfc+1mr1pUtH

Management is horrible here. You don’t need any management experience or skills. My manager had me doing all her work, reports, audits, etc until o got laid off. Thankfully she was laid off yesterday. She should have never been a manager!

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Post ID: @ofr+1mr1pUtH

We have a cabal of maybe 10 “Lead Specialty” engineers in India. Sometimes they are unable to solve prod issues until the core US team comes in. Their code changes take eons, sometimes they drag out one fairly simple jira for an entire sprint.

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Post ID: @snt+1mr1pUtH

It's a shitshow at Wells Fargo. Why can't people accept this and take action. Resistance is futile.

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Post ID: @dsn+1mr1pUtH

The outsourcing of all the positions to Indian and Philippines will be to the banks detriment. They lack critical thinking skills. If the issue doesn't fall within their script or standard guidelines they are clueless with how to proceed.

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Post ID: @gmc+1mr1pUtH

The problem is competition for profits + legal issues. There was always a way to keep good workers around, create a better company culture and provide socio-economic needs to a society where profitability is truly a reward.

But, we are in this gut punch reactionary phase. Executives and upper mgmt have mismanaged so much, the new mgmt has the easy task of simply cutting things up. It isn't creative or ingenious at all. Nothing clever. So we reduce all work to itemized tasks, then automate or hire cheaper labor to manage those tasks. For everything that falls outside of scripted work, employ fewer leaders in US to maintain and manage risk.

We always have to break things don't we? Scale up and over estimate, cheat and squeeze every last ounce before catastrophe. Only good people suffer, this is our plight, this is what it means to be a member of the world.

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Post ID: @scn+1mr1pUtH

@fkr At that price point those being hired do not have the capacity to make decisions, complete any task without being given explicit instructions on what to do, or figure out things for themselves.

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Post ID: @zex+1mr1pUtH

Short-sighted executive suite focused on one thing only, cutting US based jobs because they can outsource for 1/4 of the wage. Have you worked with our India replacements? It takes a team of 4 to make any decision one US employee can make. You get what you pay for.

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Post ID: @fkr+1mr1pUtH

I have seen 3 excellent relationship managers left the bank. The current re-org is the fourth round in the last 4 years. The turnover and never ending changes in procedures and coverage make it very chaotic!

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Post ID: @rzu+1mr1pUtH

I run into manager all the time that are not familiar with the policies they need to follow.
Training is sorely needed for many, especially since we are no longer hiring the best and brightest.
If you think incompetence now is a problem, wait a couple more years.

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Post ID: @hit+1mr1pUtH

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