We all know Pulse survey is not annonmous. The management needs to group results by locations, units etc. However to what extent is it confidential. Who and which grades can see the corp IDs and the answers and comments. We were asked to put more comments, but I think it can be easily misused and can affect ratings, recently with so many incompetent people getting to Management positions in last few years.
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I did loads of Qualtrics surveys, and I could see everything because I was the one who administered the survey.
Notice, they use the term 'confidential' and not 'anonymous.'
I never saw any 'abuse' of a survey, but don't believe that it's 'anonymous.' It isn't, and they dont' say it is. They say it's 'confidential.'
Qualtrics should assign a random identifier to each respondent. Even if a work group can't see which person responded a certain way, Management will most likely make assumptions on who they believe the miscreant is, regardless of whether they're accurate or not.
For anyone grade 6 and above, career and ratings not only depend on manager, but upto two grades above the Manager also. So it is definitely a worry if those people can see the details even if direct line manager can't.
I disagree with above comment
I think the data is hosted on Fidelity servers and controlled by the company. Fidelity will not let it's data go to third party (unless it's a certified secure cloud provider like AWS etc)
The website of Qualtrics itself tells that, researchers and admistrators of the survey have access to personal information
https://www.qualtrics.com/uk/experience-management/employee/anonymous-vs-confidential-surveys/
It's run through a vendor (Qualtrics) and is "reasonably anonymous." Your individual line manager is not going to be seeing anything directly attributable to anybody. If management seriously wanted to de-anonymize an individual response they could open a ticket with Qualtrics. But I think they would only do that if someone wrote a threat or something illegal.
More than likely they will just cherrypick the verbatims they like and ignore the rest. Thank you Abby for such a wonderful company etc etc etc, forever and ever, amen.