Thread regarding Ford layoffs

Avoid Ford Explorer: Consumer Reports

Another warning to potential Ford buyer, Run Forest, Run!

The current-generation Ford Explorer has long held a reputation for being one of the more unreliable vehicles on the market, earning it “distinctions” such as being one of Consumer Reports‘ 10 least reliable vehicles on sale today not just once, but twice, as well as a two- or three-row SUV that shoppers should avoid due to its reliability concerns and low owner satisfaction. Ford is working to rectify its quality woes with a goal of obtaining best-in-class reliability by 2025 for select models, though that process could ultimately take months or even years to begin to produce results. In the meantime, Consumer Reports has once again identified the 2023 Ford Explorer as a popular vehicle to avoid.

Consumer Reports notes that many new vehicle shoppers intend to prioritize things like reliability and safety, but ultimately, wind up falling for styling or image instead. That’s precisely where this list comes into play – the 2023 Ford Explorer still sells in large quantities, and yet, its reliability data lags behind the competition.

“The Ford Explorer may be a common sight in your neighborhood, but that doesn’t mean it’s the best choice,” CR said. “In fact, while the mediocre SUV ranks near the bottom in the three-row category, it outsells the excellent Kia Telluride by more than two to one. It handles with relative agility, but an overly firm ride, rough shifts, and a noisy engine hurt the Explorer’s road-test score. Plus, reliability is well below average.”

Indeed, the 2023 Ford Explorer has a predicted reliability score of just one out of five, though there are no specific reliability trouble spots to note, as the vehicle is too new at this point. Regardless, the Explorer is also plagued by a low owner satisfaction score of two out of five, further complicating its case among new vehicle shoppers.

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Post ID: @OP+1n2hmRNY

8 replies (most recent on top)

Pathetic vehicles!!

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Post ID: @6rid+1n2hmRNY

@ 1gfq+1n2hmRNY FYI, Ford is a vehicle manufacturer, not a mobility company.

From Yahoo, which Ford could correct if it isn’t accurate:

“Ford Motor Company develops, delivers, and services a range of Ford trucks, commercial cars and vans, sport utility vehicles, and Lincoln luxury vehicles worldwide. It operates through Ford Blue, Ford Model e, and Ford Pro; Ford Next; and Ford Credit segments. The company sells Ford and Lincoln vehicles, service parts, and accessories through distributors and dealers, as well as through dealerships to commercial fleet customers, daily rental car companies, and governments. It also engages in vehicle-related financing and leasing activities to and through automotive dealers. In addition, the company provides retail installment sale contracts for new and used vehicles; and direct financing leases for new vehicles to retail and commercial customers, such as leasing companies, government entities, daily rental companies, and fleet customers. Further, it offers wholesale loans to dealers to finance the purchase of vehicle inventory; and loans to dealers to finance working capital and enhance dealership facilities, purchase dealership real estate, and other dealer vehicle programs. The company was incorporated in 1903 and is based in Dearborn, Michigan.”

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Post ID: @1gng+1n2hmRNY

@1gfq+1n2hmRNY hint: the S in NHTSA stands for safety, not sustainability.

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Post ID: @1fmo+1n2hmRNY

It is obvious NHTSA has a vendetta against Ford for some reason. Which does not make sense as Ford is making more strides to be a sustainable company more so than any other mobility company.

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Post ID: @1gfq+1n2hmRNY

Should have read NOT a SUV.

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Post ID: @1hjb+1n2hmRNY

The Explorer is a SUV. It's a crossover.

Ford builds great trucks, why they neutered their SUVs years ago is beyond me.

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Post ID: @1gld+1n2hmRNY

The CNE for the Explorer is now a Director, functional managers continue on. Accountability doesn't exist.

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Post ID: @1nkn+1n2hmRNY

While Ford repeatedly bleats about better quality, its Explorer SUV keeps racking up recalls. Today, the National Highway Traffic Administration announced an investigation that signals another recall is on the way. The NHTSA is reviewing over 100 complaints filed over windshield trim panels detaching at higher speeds. It includes 2011 to 2019 Explorers.

No recall has been called, yet. And Ford is complying as it always does. But the Explorer, in particular, is leading the recall charge at the Blue Oval. And this doesn’t take into account the strange tale of early 2019 Explorers.

The all-new 2019 Explorer began production on very shaky ground at its Chicago assembly plant. But assembly issues plagued the newly minted SUVs. It was so bad that every one produced was trucked to Ford’s Flint Rock assembly plant in Detroit, for “quality control.” This includes the sister Lincoln Aviator.

Once every Explorer was fixed, they were shipped off to dealers. But the cost, and production compromise, cost the company a staggering amount. In late 2019, it claimed Explorer sales slumped 50% in Q3. The changeover at the Chicago plant was one of the most extensive the company ever attempted. It happened in only 31 days.

This all laid the groundwork for what has been a never-ending chorus of recalls. Starting with the first one in August 2019 recalls hit hyperspeed in 2020. Ford issued 14 that year, running the gamut from driveshafts detaching and rear lower control arms doing the same, to wiring, camera, and brake issues.

There were another six Explorer recalls in 2021, which was an improvement from the previous year. And last year Ford improved slightly with only five Explorer recalls. So to the end of 2022, the Explorer gets a thumbs down with a total of 26 recalls.

But with this latest investigation, it looks like 2023 is starting off much like previous years. Ford had the most recalls overall of any automaker in 2021. It accomplished the same in 2022, affecting 8.6 cars and trucks. A recall last week involves almost 400,000 Explorers and Lincoln Aviator and Corsair SUVs. So 2023 has started off with a fresh Explorer recall, with this latest possibility looming.

Unfortunately, Ford is facing a myriad of problems. Besides the recall hit parade, its net income dropped 90% in Q4 2022. Its profits have been flat for two years straight at around $10+ billion. It lost $2.2 billion in 2022. A combination of write-downs and continuing supply chain problems are to blame.

However, its long-term debt dropped from over $100 billion to $88.4 in 2021. Still, recalls cost the company billions. And they also chip away at its reputation among consumers. Consumer Reports ranks 18 out of 24 brands for reliability in 2022. Both the Explorer and F-150 PowerBoost hybrid ranked low in reliability ratings.

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Post ID: @1utg+1n2hmRNY

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