Thread regarding Cisco Systems Inc. layoffs

“Good selling”

Is this obnoxious phrase used elsewhere, or is it just a Cisco thing?

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Post ID: @OP+1n6GWTwN

6 replies (most recent on top)

Good trolling!

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Post ID: @6jxp+1n6GWTwN

Become a member of the competitive team - kick a** ex SE’s runnin dat show

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Post ID: @1xgj+1n6GWTwN

Thank you and good selling!!

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Post ID: @jyh+1n6GWTwN

Once upon a time, bookings were the means to an end. Now it has just become the end.

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Post ID: @abd+1n6GWTwN

I also think it an odious phrase to use. Customers would be pi---d if they knew they were being sold to with that phrase.

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Post ID: @xlz+1n6GWTwN

It’s widely used, just like “happy hunting”.

Cisco sales culture is mostly short term thinking and additional discounts to attempt to pull forward deals before Friday commit. Anything to sugar the pill and get it booked in MBR.

But it’s often similar or worse elsewhere,
So I would classify Cisco as average in terms of sales culture. Cisco claims to be customer centric, but all efforts reveals is about Cisco bookings. Executives go through the list of committed deals and never have ideas on how to please the customer or provide a favorable optimized solution. It’s about maximizing product deal, insert more complex licensing, multi year lock in or higher TAC SLAs which no longer represent any risk mitigation.

The most successful companies have less commoditization of their product and services and can afford to be more solution oriented, technology oriented, provide real adoption, less discounts and not stress the customers to “close the deal” all the time. This is what customer centric really means and phrases like “good selling” or “happy hunting” just sounds internal focused and less about the actual customer needs.

The sales culture in Cisco is old fashioned and part of the overall problem Cisco have to deal with going forward. Their current attempts with ACV and recurring revenues is a complete fiasco.

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Post ID: @hlr+1n6GWTwN

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