Verizon is experiencing an outage impacting its mobile and internet
The telecom company has acknowledged the outage and is working to fix it
Customers reported problems around 8am ET, and the company has acknowledged that issues are rising.
'Outages are totally unpredictable and usually don't depend on us,' Verizon shared on its support X account.
The Verizon outage occurs when many Americans wake up or commute to the office, leaving them without communication.
What caused the glitch is not yet known.
DownDetector, a site that monitors online outages, shows that 57 percent of reported problems are with mobile phones, 25 percent with mobile internet, and 19 percent said no signal is available.
A live issue map shows the outage is plaguing the eastern coast of the US, hitting major cities like New York City, Washington DC, and Boston, Massachusetts.
While DownDetector shows problems started around 8am, users report being without internet service at 6am.