I stumble upon this from our Singapore peers. What do you all think ?
“Over the past few years, I must say the standards of KLTC technical support have deteriorated significantly. Several years ago when the supporting engineers were still called PMA, I had encountered a few good ones who were actually able to step in and support the units when site PE were leaving in hordes. Now, the MPEs ( think this is the 3rd change in name?) are so incompetent that they are adding on to the workload of site PEs. MPEs are supposed to be the one monitoring the unit and providing long term optimisation ideas but somehow it ends up that the process engineers have to provide those data to the KLTC engineers. Offshoring is inevitable but at least ensure the standard of the technology center first”