back in 2020, AT&T closed down 250 of its physical stores. Now, it will be closing down another 320, according to the Communications Workers of America Union. The CWA said that these closures will lead to more than 1,600 job losses. AT&T has defended the total of 570 closures by saying it is “adjusting” its retail presence to “reflect” consumer “shopping practices.”
AT&T said that it always intended to focus more on online sales, as opposed to in-person store traffic. The retailer stated that the reason it was happening so quickly was that the retail apocalypse of 2020 accelerated the plans.