Anyone know if reps in the sw centers are being layed off in Sept?
6 replies (most recent on top)
Not ALL centers, FirstNet support cannot be offshore.
But they are FirstNet support vendors or they may be getting around it to have other support call centers take their overflow calls. I have looked up reps who have taken these calls and screwed up and they all have been "non-employee."
“All call centers in the U.S. will be closed at some point. It’s all being offshored. Read the writing on the wall already.”
Not ALL centers, FirstNet support cannot be offshored.
All call centers in the U.S. will be closed at some point. It’s all being offshored. Read the writing on the wall already.
Yes
September 15th.
Call Centers for? Mobility S&S, Collections, Advanced Tech Support?