I see lots of indifference in many who once were solid performers. My question is after they rid themselves of tens of thousands of employees and hit their numbers what will be left and then what? Our area has seen critical experience and expertise sent packing with no plans to fill the holes. We have inexperienced and unqualified VP and AVP's who simply rehash all their Senior VP's talking points which is constant world salad. Is the end game to sell the whole thing off or to run it so bad looking for a federal bailout? Stankey bet the entire farm on Hollywood and there was no thought of failure or plan B? Does anyone have an idea what plan B may be?
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The underperformers are always the first to complain.
Haha, cute gaslight attempt. You're just upset people are standing up against being taken advantage of.
Leadership will have to cutting back their own paycheck to pay their labor. It su-ks, I know. Get used to it. :)
Remember all that talk about being in a echo chamber a few years ago, and how we had to hear ideas different than our own so we could understand the plight of others and grow? Well, Stankey and his direct reports are locked inside an echo chamber. They can’t hear anything but how great his ideas are. Nevermind people being asked to commute DAILY 200 miles in some places while other buildings have shortages of desks or teams are being cut and the customers are negatively impacted, and somehow a contractor in India is managing all of the benefits, enrollment, and internal processes.
The plan is run it to the ground and get a pay out. The government is already giving them tax breaks on having employees return to a physical office, drives the real state number high. Money is the main reason, and whatever money they accumulate, theyd take for their golden parachutes. T management has no plans, there are no leaders. A buyout will be done before end of 2023
What steps are you taking as a manager to correct this trend?
Mobility poster here - and the answer is: I’m not doing a single thing aside from taking care of my responsibilities. I didn’t create this culture and I’m not a manager. Mangers jobs are to manage people, and that’s where the failure and disconnect is.
The managers have become despondent through and through. I can’t blame them though, their morale has taken quite the beating in the last 5 years or so.
And the fact that they’ve been forced to take on multiple roles to cover those who’ve been let go. They simply don’t have the time for quality, instead, they’ve just become fire fighters navigating the latest and greatest crisis.
There are many who still care and try, but they’re outshined by those who don’t.
I hope we come out of this soon, I really like my job but it is tough to see what’s become of AT&T.
All I hear is people waiting on a mythical package that’s never going to happen and doing nothing. I wish they would give these folks that package and let them hit the road. On the other side are those of us that have been here long enough, but also are not on a pension, everyone has a foot out the door. We lost 2 people this week going to other companies. I’m ready to pack it in myself. No incentive to stick around.
My boss is not laid off and hasn’t been told he has to move yet but he has quit calling us.
The underperformers are always the first to complain. Too bad they don't put as much effort into actually doing work.
Company is so focused on getting employees off payroll, they are missing the wasteful millions sent to Accenture India for system work. I think because each VP and even EVPs protect their own small systems team, true cost/waste gets swept under the rig.
Supporting business cases are filled with lies that are double counting efficiency achieved elsewhere. It’s great for small system teams and Accenture India but sad for employees losing jobs and our shareholders.
Plan B is to full bonus again and again and then leave it for the next guy. Now do you understand?
What are you doing ?
Yup, just to chime my two cents in. I'm seeing the same thing in corporate. Processes are breaking down, the contacts are available on Teams, and they just don't do anything. I can bust my a-s and contact their manager, or I can say it's not my problem and let the people who are impacted by whatever is broken deal with it. I have my own job to do which is unrelated to chasing people down.
What steps are you taking as a manager to correct this trend?
I’m over in Mobility and we’ve seen a massive drop in people caring at all about anything. Calls go unreturned, emails ignored…hired vendors getting away with anything. It’s not good right now. We also have a large number of guys in their 60’s just dragging along until they can get Medicare.