Asset Protection is trying to find every little mistake to fire salespeople. They are now finally after a decade making sure no one counts fiber upgrades as new sales. All AVPs never said anything about upgrades so they could be on top of reports. Wireline revenue was never growing. It was all fraud. Many of the fiber upgrades were going to Solution Providers who were counting these as new sales and were making tons of money. The leadership was finally smart and got rid of dual comp between the direct teams and Solution Providers.
4 replies (most recent on top)
“ When you base everything on numbers instead of actual results and quality of work”
This is exactly what happens here. The ends justify the means. Business is notorious for padding and manipulation results. As audits continue to become more focused, you’ll witness results decline.
When you base everything on numbers instead of actual results and quality of work, people will always find a way to cheat the system. This is especially true if they are motivated to do these things by things like money, job security or being encouraged to do so by their supervisors(very common).
What’s worse is that the people that cheat the system more always look like better employees with the bogus metrics that they use and end up getting promoted while the good employees get left behind or go elsewhere.
It's called ATT MBA PowerPoint Voodoo Math. Multiple VPs padding their numbers and taking credit for multiple things having double counting all over the place. Chiefs of Staff put together PowerPoints showing 1+1+1+1=4 but the true audited end result at the end of the day totals just 3. Zombie Wasteland Company at this point.
So much in the company is “counted twice” to inflate Return on Investment to execs.
Look at some system expense costs for Accenture India. Execs think there’s a big ROI when there’s not. The problem is VPs say it and the execs believe it. If anyone at T did a real deep dive on all the various systems and costs — especially teams of directors and management that are just overlay to the people who actually do the work and are saving company costs through common sense and good work… until then… execs prefer to believe there’s more automation and system efficiency than there really is…
Basic management 101 execs… “begin to understand how things really get done”