I’m at the end of my rope. I’m incredibly resourceful, but Faced with unreasonable demands that don’t have a solution. I’m an administrative assistant who supports an executive (and his team) who expect me to handle approvals and all sorts of tasks that I don’t even have access to. And not everything is set up with proxy options (and the platforms that are.. well, those practically take an act of Congress to get him to first find time, then figure out how to actually assign the proxy access.. then we wait a week for approvals). It’s just an insane process that is so unproductive and frustrating. I came over a year ago from another company and they gave admin assistants access (or the passwords) to complete a task/approval/review.
Why does Bank of America make everything so complicated and impossible?!
And don’t even get me started on the LOB with an entire team dedicated to entering access request on behalf of everyone (same requests that anybody else in the company can just request their own access needs)... followed by 15 approval emails. So we have to fill out an online form with all sorts of stupid information and they turn around and use that same information to submit an official access request. This is the d-mbest process!