Did someone forget the "ASK YOURSELF" principles, or was this sabotage by a disgruntled employee? Things that make you go hmmmmmmm.
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surprised they were doing any maintenance at all.
Do contract firms take ask yourself training? Most likely not.
Yes, we had to take it annually just like when we were employees.
Do contract firms take ask yourself training? Most likely not.
I'm sure there will be another mandatory PLE training course created to "prevent future occurrences." There goes another hour of my life.
In the wise words of our dear leaders... if they (customers) don't like it (the outage).. THEY CAN LEAVE!!!
Ask Yourself is just so the company can fire you if you make a mistake.
If people really took the time to review it before doing work, I don’t think a lot would get done. You can find a way to answer no to many of the questions.
Southwest mobility contract runs up tomorrow and this happens.
Are you implying a union mobility employee did this?
Get real. They don’t have the access to do something like this. This was all “management” work.
Ask yourself is a joke.
Show of hands of who has had any formal training, at all, in the equipment they are required to maintain. Anyone ?
Formal training, mind you. Not the .pdf that was written in thirty minutes by Tier II.
The last formal training anyone on my team saw we were still SBC. ( ~2004 )
Full enable mode access to damn near every router and switch across three networks and not a single minute of training for anyone involved. Not one.
And the World wonders how outages like this can possibly happen . . . . . .
( You reap what you sow there T. . . . . you reap what you sow )
Hence my statement of " Ask Yourself is a joke " because, if we actually followed those principles to the letter, we wouldn't even be allowed to work at all.
wow .. a software glitch. just like the software glitches that caused all those boeing 737 max's to crash when randall was on the board. just like the glitches that happened under the direction of an offshore team. and at&t tried to drag homeland security and the fcc in on this to help shed the blame. stankey should be embarrased an out source himself. i hope the fcc does a deep dive into the shennagans going on here and knocks some heads around. i also understand we'll probably just pay a small fine to the dcc and say "oopsie" and all will be good, followed by another layoff to make up for it.
https://abcnews.go.com/US/att-outage-impacting-us-customers-company/story?id=107440297
Outsourcing to India that find everything like this funny because they know no one can take their control away.
Isn’t this Legg’s 5th or 6th major outage? Read that question out loud on your next “mean messages” town hall Jer
The middle of the night outage immediately smelled of a botched maintenance event to me.
Consequence of blind layoffs to cut cost? You end up with people that do not understand the nuances of the systems they are running. One bad script and poof... Night night.
Southwest mobility contract runs up tomorrow and this happens. Hhmmmmm.
It’s a.n all IP network. And it’s being manipulated every single day. Outages are inevitable. You just hope they’re not on this scale.
ABC News this evening reported Outage caused by a Software Glitch, not the first time a software upgrade has brought on an outage.
Did you expect anything else? That’s all we’re ever told to say. Software update 😂
Too funny!!