Cisco's weekend pay rate of $500 lags behind competitors like Palo Alto, which pays $1200, making it hard to understand why this company hasn't adjusted its compensation to match industry standards...
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Leave. Pretty simple. The on call pay is more than generous given most people at csco don't work a full 40 anyways.
TAC/HTTS ect BIC pay is 500 or 750 holiday no ones getting 1000 not even your mom
Yeah it is a complete farce, the pay has never changed that I am aware of. Positions can basically require you to do it. You've probably better off finding a better paying role in or out of Cisco. Even staying inside of Cisco, I was able to make up for the loss in BIC pay when I shifted out of TAC 10-15 years ago.
BIC pay used to be 500 back in 2003 when I first joined TAC!!! 21 years without adjustment… What a joke!!!
What is BIC?
I work a rotating "on-call" shift where I bill 1 hr / day x 7 days as "on-call standby" for my "on-call" week and I get paid $100 for the "privilege" of having to be able to respond to alerts.
If there's an outage, if it's minor, my current manager won't allow us to bill "on-call work" because we're "salaried" employees. If it's a major outage and we spend 6+ hrs on it, then we can bill our time and get the $750-1000 stipend based on how many hours we work.
Previously when I worked "on-call" in a support role, we had to spend 20-30 min at shift hand off at the start and end of every shift assigning cases, transferring the on-call, etc. so we billed 1 hr / day of on-call work. If we had to do any work other than grabbing cases on the weekend, then we could add hours and we usually got anywhere from $750-1500 for the on-call week.
While I tend to think that $100/wk for "standby" is chump change and not being able to bill an hour every time I'm woke up in the middle of the night by a pager and can't get right back to sleep because I got thoroughly woke up by the time I investigated the alert, decided if it was urgent or could be handled in the morning, etc. and then tried to go back to bed is sh---y use of "being salaried". I'm just glad that I don't often have alerts and just pocket the extra $100/wk or $1200/yr and be glad that I get paid it. I've worked (albeit not long) at companies that didn't want to pay on-call pay at all.
Some TACs in RTP are getting paid $1000 per BIC... talk with your manager
It’s been unchanged for years. I gave the same feedback and searched for a position that does not need BIC.
Talk with your leader and let them know the weekend pay is not worth it anymore and you’d like to not have BIC shifts assigned.
Cheap cheap cheap….
Anyway there is only one way to fix this.
Do not do weekends, standby for the peanuts you get. Only way to change the system.
Also weekends are the worst dr-g ever and need a hard cut to sober up from.
Respectfully
If this is a deal-breaker for you or is causing you an issue leave to Palo Alto?
Why suffer when it's a free market
The pay has been the same since the 1990’s. When I worked in the TAC we were required to work two BIC shifts per month. If you worked both of them on a single weekend, then the total pay was only $750. Most managers would let you bill it as if you worked them on separate weekends, so you got the full $1000. Upper management put a stop to that practice, so we were left with the choice of ruining two weekends or getting paid less. That was one of the data points that marked the demise of Cisco being a great place to work.