Does anyone know the real plan for mid market? This does not seem sustainable
10 replies (most recent on top)
JVB is cleaning house in Platinum and will continue to as long as she is at the helm. She is finding ways to reduce headcount the cheapest way possible because she has realized she can't or doesnt know how to grow the business. Platinum AE's now have to be customer service, retention, billing, service mangement, and acquisition sales. All these hats to wear while being held to sales goals that require a total focus on acquisition sales. Take time to actually care for customers and you will be on a plan and walked out in short order. If you think you are safe, you are not. Titanic sinking ship. Find your lifeboat now!
Mid Markets is only safe from layoffs until the end of the year. Expect major downsizing by cutting people based on performance. "Top performers" who are causally doing fraud, creating new accounts to rip and replace, will be promoted just in time. Managers want out because they realize everything that got them to that position is no longer acceptable or starting to get looked at in order to cut people.
Imagine a company recognizing their top sales person as someone who made the company 0 dollars. In fact they lost the company money after paying commissions and a truck roll. Yeah, me either. That’s the world we live in today.
Migrate 20 existing customers from copper to fiber and you’re an all world salesperson despite making the business 0.
Bring in $1500-$2000 per month in new revenue you’re on a plan.
This is the world in which we live.
For those who are confused, everyone is confused/concerned that they’ll be fired shortly. Everyone seems to be placed onto a plan, VPs are finding every way to fire people (and obviously those who aren’t doing well). Nothing is overall secure and no one’s job is secure in AT&T. I’ve heard that there will be layoffs happening shortly and in other orgs - it’s already happening.
"Stockholders want growth/white space Mid-Market leadership and their ridiculous scorecard rewards the opposite."
Did you know that business sales are not reported to Wall Street from a ticker standpoint so net Gross Adds and Net Fiber Adds are never included in these numbers. The only thing included is the free cash flow which you can guess already is negative from Mid-markets. Agree with you 100% however Little Boy Jeffy aint going to make any changes because it makes him look took too good. Why do you think ANNE allowed all the upgrades for the last 2 decades to happen?
The plan is to put every one on a plan… Other than that there is no plan. Who will replace all the sellers/managers they are actively working out of the business? I hope they are researching how successful their external hires/bsldp candidates are. The dog and pony show the other day was comical. It’s possible Charlie says as he shows slides packed with people being fed by other orgs, selling into other orgs, and/or thriving on a ridiculous scorecard that rewards migrating/writing down the most business the fastest.
We are our own worst enemy! Stockholders want growth/white space Mid-Market leadership and their ridiculous scorecard rewards the opposite.
Remove the POT’s to ADI/ADIVB out, pull the Platinum/Global sales, pull out POT’s to Office at hand and APBA from VAS…. Pull the copper to fiber migrations out of comp/results and let’s be honest with ourselves… Set realistic targets and let’s go win market share the right way. Until they stop rewarding writing down business we are destined to fail every quarter.
If there is a previous thread out the link in here
Just a sycophant trying to generate threads to cover previous threads that are a damning to leadership. Take a look at the previous one on bargaining.
What’cha talking about Willis?!
Huh?