When will the top dawgs learn that offshoring of jobs is really not a cost savings & ends up costing companies more money in the long run. For example, all the rework we have to do with P&I work. And anyone familiar with Boeing lately? Their planes are failing because they offshored the software updates.
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It’s a function of payroll. Point blank, what do you think of quality of Walmart products made in China. Now, what do you think now quality of Apple products made in China. What’s the difference? Process and controls and demand for quality is part of it. But part of it is Apple is paying more per hour and hiring the better workers. There are only so many “better” workers. The same is true in India. The good/best workers are already employed and require $$$ to switch. We have some on the teams there that are good. However, they are just hiring people Wi--y nilly not paying above market rates and we get the result. In Manila, we pay much more than average and tend to get the better workers. Though that is changing as more firms find out about Manila and as we try to ramp up more.
So I’ll say it again - when you ask these types of questions, you imply that senior management thinks critically and strategically when they make these decisions. They don’t. It’s literally all random in terms of what they send offshore, what they don’t, who they cut, who they keep, etc. there’s nothing going between the ears with any of these people.
they know but they are not in it for the long run... they will be long gone and someone else will have to fix it
As someone said, you literally write all steps on how to do a tasks and India tram still don’t deliver, mind blowing, how this bank is going to get through unforeseen sh-t soon to happen. There is going to be a massive e data breach coming from Offshore, there is no law and order there and we have all seen and experienced countless spam
Calls originating there.
If you want to make my widget overseas, fine, it doesn't involve my finances. You want to ship jobs overseas that can potentially access my personal data? Nope. I won't bank or do business with your company. All my family members have left Wells after the cr-p they have been pulling. The only reason I have a Wells account is due to being an employee, with the minimum balance of course.
I'll don't get why neither the left nor the right care about losing not just white collar jobs, the intellectual ability, to other nations.
Media and politicians are all bought off by big corporations, good luck getting them to reverse offshoring. This government is worst than anywhere else. China lifted 800 million out of poverty in the past decade, as opposed to US putting people in poverty unless you’re top 1%
Bank of America just had a deposit system outage where customers could not see their accts online and if they could it said zero balances. It was because of a system change. ATT just had their Network crashed due to a software change. These systems are all linked and interdependent with ties to customer devices that are all different. At best we do unit testing here at WF too. We no longer due regression testing unless using an automated script. If I just wrote code and I have to test it not likely I'm going to go out of my way to introduce too many variables to the testing.
They are just hiring low quality manual labor in India. The grades are also inflated because India management want to show they are replacing US employees. Good skilled people are in short supply and everywhere including India. It will blow up in their face if they are not careful.
They do it because the stock gets juiced when they lay off domestic workers and show the salary cost reduction. Their compensation is primarily based upon stock performance. They don’t give two sh--s 💩 about operational impacts.
Some rather large public f-ups should do the trick. This strategy, like cloud will fail. The mess is yet to come.
they won't learn until our government makes it more expensive for them. Lots of talk about bringing back manufacturing jobs, but what about all the white collar jobs? Really wish the media would call out all the companies who continue to offshore.
Even if you give them step by step instructions they are unable to follow it. And if all the actual experts are laid off who is going to give them the directions? I have already had to provide technical support for multiple applications I don’t work on because their domestic application experts were laid off for location strategy and replaced with offshore workers that are incapable of even following directions. A simple 4 hour solution took them 2 weeks to solve even with step by step instructions.
Agree - if it isn’t in a step by step process for them it just comes back state side.
They don't care about the long term. This regime will be out in a year or two tops.