Start asking about this on the town halls, make them answer. Is made up “collaboration” more important than providing good service to customers?
You have an exhausted, burned out, and angry employee base. And productivity has never been worse. All those extra hours we used to be willing to put in are now spent commuting.
We’ve had more outages just this year than the last 5 combined. The start of RTO aligns to the start of all these problems we’ve had. You force people to comply or leave, cut the ones who don’t, and demoralize and demotivate anyone who’s left. Productivity is in the trash. Instead of worrying about real customer impacting issues the entire company is consumed with wi--y nilly RTO attendance reports and new made up office designations stressing about days and time in the office.
Time for the executives to wake the F up and focus on what actually matters. Give up the RTO push, everyone hates you for it and the company is literally failing because of it.