The CWA has a reputation for creating lazy workers. Should AT&T raise the bar by requiring better accountability and improved performance from the Union workers than has been observed in previous years?
26 replies (most recent on top)
Make 'Good Jobs in 8' great again.
the laziest workers usually are recruited to management
The CWA claims to love our customers, yet many on this forum are laughing about the loss of those customers. The CWA should welcome assistance from the company to improve the work quality and productivity of those workers represented in collective bargaining.
How many more metrics do we hold the employees to . . . how many more tracking systems do we put in place?
Please don't bring Stankey up in this.
Stankey is top notch, our savior
“ Absolutely!! The company would benefit from the creation of a role for a Quality Assurance team to monitor the performance of those workers. This would allow identification for retraining where needed, and the removal of the "slugs" that give dedicated hard workers a bad name.”
Wonder if in the future AI will perform some of this? (For both sides) Monitoring a lot of data and mining out patterns is supposed to be one of its strengths. Getting good documented data daily on stupid or lazy would make such a team pretty efficient.
Its the "accountability" tracking that makes them lazy. Create robots and you get lazy humans. Treat people like professionals and they will act like professionals.
How about improved accountability for the CEO
Stankey is driving Mrs. Daisy! Relax! Its all ball bearings nowadays.
The company has already tried ESM/dashboard metric monitors and found they are more trouble and expense than any gains made. They added a lot more time and annoyance to a manager with direct reports day, they hated answering to the hall/metric monitors who’s only job was ESM. A manager with direct report has a lot of other responsibilities to run the business besides green checks on the dashboard.
Just what the company needs more layers of no value added layers of management. Randall and Stankey already shot torpedoes into the side of the Death Star ship, with losses of 150 Billion dollars. That’s where the focus and emphasis should be instead of in-fighting below the c-suite levels.
I love the infighting! All the sheeple that took the arm tickets during the scamdemic to keep their precious employment are walking the streets.
T is still a dumpster fire and 3rd rate provider. All of this is well deserved!! Enjoy the descent!
The past 2 CEOs threw $150 billion down the toilet, and your takeaway is CWA represented employees need tighter monitoring? The phrase "penny wise and pound foolish" comes to mind.
Stankey is the real deal. Stock price is highest ever, best economy ever
At&t is the best provider ever.
Att already has that. It has created major cheats in managers accountability.
“ Isn't the union demanding changes in established policies and expectations too?”
Collective Bargaining for any changes is between the union and the company during the negotiations and is a legal process . What is being asked here and other post by a few company managers is for unilateral changes by the company. It isn’t a bargained agreement, totally different. It smacks of retaliation and bias to only target bargained employees. It’s been more than a decade since time studies were done by the company and many additional tasks have been added and software changes for employees since those were done. The company take is always, additional task only add an insignificant time to the total job. Everyone knows that is false.
Threatening retaliation and changing established policies and expectations of collective bargained employees. Shows bias and targeting the bargained labor force.
Isn't the union demanding changes in established policies and expectations too? Seems fair to me. You want more money and a more comfortable job, how about you demonstrate the high level of performance back. If you really were the hardworking professionals you always claim to be, you'd not be worried one bit about any of this.
Just what the company needs, more Soviet style of toxic micromanaging and reporting. The old, beatings will continue until morale improves. Is that you John Stankey?
A better idea, how about going back to the proven business model of merit, innovation, empowered and valued employees. It was successful for over 100+ years before CEO’s Randall Stephenson and John Stankey. Time for a change!
Alot of worthy productive people that know their jobs inside and out were passed up for promotions. To save managers jobs when they should have been fired. Why so many workers quiet quit.
how bout lazy managers
Another UPL violation continues from company sycophants. Threatening retaliation and changing established policies and expectations of collective bargained employees. Shows bias and targeting the bargained labor force. There are already processes and policies in place to address any employee expectations. It just takes a manager doing their job to document any such violations and follow the process up to termination, if the employee doesn’t change per the charges. Now they want to retaliate after having to do CP assignments and going on strike.
What the sycophants aren’t addressing in this thread is the “lazy”and non compliant “management” employees. Bad behavior and not meeting expectations doesn’t have a title or a rank exception (unless you are c-suite). How many are jiggling their mouse, coffee badging, quiet quitting, just here for the check, doesn’t meet, making personal trips in on company time, etc..?
Definitely room for improvement
Lazy management breeds lazy employees.
T - Mobile
I first hand witness the laziness by many of it's members during my 20 year career. Many times I left work being pi---d off cause I had to pull their weight. Don't get me wrong not all union members took their job lightly but many did. The 1st level managers would never and I mean never hold these people accountable cause they didn't want to deal with the headache of dealing with the union stewards. This is one of the reasons I was glad I never gave my money to this festering culture machine.
Improved data breach protection
Absolutely!! The company would benefit from the creation of a role for a Quality Assurance team to monitor the performance of those workers. This would allow identification for retraining where needed, and the removal of the "slugs" that give dedicated hard workers a bad name.